Existing customers

Need some help?

Don’t worry our support doesn’t stop once you have purchased your life insurance policy. We have collated some key information below but if you can’t find the answer to your question, you can contact us;

Amend your policy

Policy documents

Making a claim

Making a complaint

Cignpost Life is underwritten by   iptiQ

Cignpost Life is not associated with the group of companies owned by Cignpost Investments

Cignpost Life is a trading style of Albany Park Limited which is authorised and regulated by the Financial Conduct Authority. Financial Services Register number for Albany Park Limited is 304130. Albany Park Limited (part of the Inchora Group of companies) is a registered company in England & Wales. Registered number 04296341. Registered and trading address is: Inchora House, Building X92 Cody Technology Park, Old Ively Road, Farnborough, Hampshire, GU14 0LX, VAT Number 267 563 60. Your Cignpost Life Plan is administered and underwritten by iptiQ Life S.A. UK Branch. iptiQ Life S.A. is a public limited company (societé anonyme) incorporated and registered in Luxembourg, authorised and regulated by Le Commissariat aux Assurances, Registered Office 2, rue Edward Steichen, L-2540 Luxembourg, Grand-Duchy of Luxembourg. iptiQ Life S.A. UK Branch is registered in England and Wales under registration number BR017015 with registered office 30 St Mary Axe, London EC3A 8EP and is a UK Branch of an Overseas Firm authorised by the Prudential Regulation Authority, subject to Regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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